Support

Help

How do I add a new note to Home screen?

  1. On a Home screen, touch and hold an empty space.
  2. Tap Widgets .
  3. Find Another Note widget.
  4. Touch and hold the note.
  5. Slide the note to where you want it. Lift your finger.

How do I change the style and color?

  1. Tap the note on your Home screen.
  2. Tap Settings .
  3. Change Style and Paper color settings.

How do I resize the note?

  1. Touch and hold the note on your Home screen.
  2. Lift your finger. You’ll see an outline with dots on the sides.
  3. To resize the note, drag the dots.
  4. When you’re done, tap outside the note.

How do I recover lost notes?

  1. Add a new note to your Home screen.
  2. Tap the note.
  3. Tap Menu .
  4. Tap Duplicate….

Troubleshooting

This troubleshooting guide addresses the most common problems. If it doesn’t provide you with a solution, email us.

[ADD TO HOME SCREEN] button doesn’t work

  1. On a Home screen, touch and hold an empty space.
  2. Tap Widgets .
  3. Find Another Note widget.
  4. Touch and hold the note.
  5. Slide the note to where you want it. Lift your finger

The widget is not showing up in the widget list

Make sure the app is installed in your device’s internal storage and not an SD card.

The widget keeps loading

Check your device’s settings and make sure the AUTO START option is enabled for Another Note Widget app.

Xiaomi, Redmi, Poco

Apps drawer → Security app → Permissions → Autostart → Enable Another Note Widget.

Apps drawer → Settings app → Apps → Manage apps → Another Note Widget → Other permissions → Enable Display pop-up windows while running in the background.

Oppo

Apps drawer → Security center → Privacy permissions → Auto-run management (or Startup manager) → Enable Another Note Widget.

Can’t resize the note

Try changing the home screen theme. Some themes don’t support resizable widgets.

Try changing the widget’s margin:

  1. Tap the note on your Home screen.
  2. Tap Settings .
  3. Change Widget margins setting.

The note is cut off

  1. Tap the note on your Home screen.
  2. Tap Settings .
  3. Change Widget margins setting.

Can’t add another note

Unfortunately, some devices don’t support multiple instances of the same widget.

If that’s the case, you can have only one note displayed on your Home screen.